Q1. Ive put the wrong fuel in my car van what should i do?
If you have put the wrong fuel in your car, it's important not to start the engine or try to turn the car over, as this can damage the fuel components
Q2. I've got a membership with a breakdown service, can they fix the problem?
mis-fuelling is not always covered under normal breakdown cover. Breakdown services don't always deal with cars with the wrong fuel and you are likely to be towed to a garage for them to drain the tank. Here at wrong fuel london we will come to you and drain on site, no matter where you are.
Q3. My breakdown membership said they will come and drain my car's tank, why should I choose you?
Putting the wrong fuel in your car is not usually offered as part of a breakdown membership and is a separate service. The breakdown company is likely to charge you around double, if not more than what we charge to do the same job - regardless of you being a member. We are always the cheaper option.
Q4. I've put the wrong fuel in my car/van but I didn't realise until it stopped a few miles down the road. What do i do now?
If you have started a car with the wrong fuel and it has turned itself off due to mis-fuelling, we can still help. Turn the car off immediately and refrain from putting the key in the ignition. Call us as soon as and our engineers will drain, flush and re-fill your car with the correct fuel to get you started again.
Q5. I have been told that putting in a few litres of the wrong fuel in my car will not damage it and I can just fill it up with the correct fuel and continue my journey?
This all depends on the size of your tank and the vehicle that's been mis-fuelled, we recommend anything over 5% of the car's full tank capacity will need to be drained to prevent damage. Newer model cars are less tolerable to the wrong fuel being placed inside.
Q6. Ive just put the wrong fuel in my car and urgently need to complete my journey, what should i do?
Dont panic, and don't drive the car. damage to the car can be very expensive if the car is driven on the wrong fuel. Our engineers are recorded to arrive on site with the customer within 30 mins and our fuel drains take on average 20 mins to complete. This means that after you have called us, we can have your car up and running, helping you to be on your way in under 1 hour.
Q7. Ive put petrol in my diesel car, is it true that petrol will sit on top of the diesel and I can just keep filling it up every few miles?
Unfortunately the petrol sitting on top of diesel theory, is a myth. They actually mix directly as contact is made, creating a volatile mixture that can destroy your injectors and fuel pump costing thousands to correct.
Q8. I've put the wrong fuel in my car, what damage can be done?
if you have put petrol in a diesel car or diesel in a petrol car, it could cost thousands of pounds to correct the damage if you don't get the wrong fuel drained, under no circumstances should the car be driven. Call us for as soon as you can
Q9. If my car is under warranty, can I call my manufacturer to fix the problem?
Yes, but as part of the manufacturing process, they may change whole systems, which is time consuming
Q10. I may have put the wrong fuel in my car what should I do?
Give us a call as soon as possible and one of our advisers will help you figure out if you have put the wrong fuel in your car.
Q11. I've put the wrong fuel in my car and have driven it to my house. Can you repair my car at my house
We operate 24/7 and can come to your house at the earliest convenience.
Q12. Do you operate 24/7
Here at Wrong Fuel London we offer a 24hr, 7 days a week service. So no matter where or when you mis-fuel, we will always be able to help.
Q13. How do I know if I have caused damage?
If you are still at the petrol station where the mistake was made then there should be no damage as long as the engine hasn't been started. We can drain and flush the system to get you on your way again. If the car has been driven, there could already be damage caused. In this case please call us for more information. However we have successfully drained and started over 99% off all vehicles driven on the wrong fuel - so chances are, we will get you going again.
Q14. I've put the wrong fuel in my car and i'm in London?
If you have put the wrong fuel in your car in or around London our wrong fuel engineers have a average response time of 35 minutes. We can have your vehicle back on the road in less than a hour anywhere in London.
